Returns & Exchanges
At Wei's, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel and accessories in their original condition. Please ensure all tags remain attached and items are free from signs of wear to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and include the packing slip or return authorization form provided via email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting the request.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-10 business days.